CVS in West Haven, CT Open now

Reviews about CVS

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  December 10, 2019, by Doreen Corbett
  I am writing this review to share my positive experience with the pharmacy staff, first let me say that I never used CVS pharmacy, I have been using Walgreen pharmacy for over 20 years. by chance my cousins friend got sick and ended up in emergency room- on a late Friday night- she got out and needed her prescription filled, it was like 3 am, though Walgreen has 24 hr stores , they close the pharmacy at 9pm, this is dumb, my cousin friend was in pain with a fever , so i took a chance and googled CVS, i called store and learned pharmacy was 24, THANK GOD. now little did i know , i would have a acute issue a couple days later that required eye drops, I took my prescription to the Walgreen PHARMACY I had been using for years, apparently my insurance was saying i have another primary insurance for prescription, this was news to me, i needed these eye drops, i was told i could pay 30 dollars, and straighten it out with my insurance tomorrow- tomorrow wasn't a option- it was 8:30 PM, Walgreen closes at 9pm, I asked for my prescription and came to this CVS,remembering how nice the pharmacist was with my cousins friend . I went through drive thru , i was told the same story, yet offered another option, pay and get refund when i straighten it out with my current insurance , plus CVS WAS ONLY 20.99 not over 30.00 for same eye drops, i was told how to get REFUND which i did with no problem, I would of never thought to switch, but due to the great customer service I am switching, at least i know i can get my prescription when i need it and not wait hours, especially late night like. THANKS SO MUCH FOR HELPING MY EYES , and I didn't have to miss work - I want to give a SHOUT OUT to the pharmacy dept at this store and i look forward to using you as a new customer-
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  March 29, 2019, by Monique Weir
  A 3rd time of hearing 'Your doctor never requested the refill'. But I walk in with the copy of the order with CVS' info and confirmation of receipt. Since CVS' computer system is so ragedy I'll go with Optum Home Delivery. You lost 3 customers over the SAME problem FOR OVER A YEAR! I'd rather get my meds from a street corner pharamacist than CVS anymore. #angry